Food Service Supervisor Job Available Just For You In Canada By Subway

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Job details

• Location: Unit B- 8020 sparrow driveLeduc, ABT9E 7G3
• Salary: 18.65 hourly / 32 hours per week
• Terms of employment Permanent employment: Full time Day, Weekend
• Start date: Starts as soon as possible
• Vacancies 2
• Verified

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Responsibilities:

1. Staff Supervision:
   • Supervise and coordinate the work of food service staff, including cooks, servers, and kitchen assistants, to ensure smooth operation and optimal performance.
   • Provide training, guidance, and feedback to staff members, ensuring adherence to food safety protocols, sanitation standards, and service procedures.
2. Customer Service:
   • Greet customers, take orders, and address inquiries or concerns in a friendly and professional manner, striving to enhance the dining experience and resolve any issues promptly.
   • Monitor service levels, wait times, and customer satisfaction, intervening as needed to maintain high standards of service and address customer feedback.
3. Food Production and Quality Control:
   • Oversee food preparation, cooking, and plating, ensuring consistency, portion control, and adherence to recipes and quality standards.
   • Conduct regular quality checks of food items, presentation, and temperature, addressing any deviations and maintaining food safety and hygiene at all times.
4. Inventory Management:
   • Monitor inventory levels of food, beverages, supplies, and equipment, and place orders as needed to maintain adequate stock levels and prevent shortages or overages.
   • Receive and inspect deliveries, verifying quantities, quality, and freshness of products, and store items properly to minimize waste and ensure proper rotation.
5. Sanitation and Safety Compliance:
   • Ensure compliance with health and safety regulations, sanitation guidelines, and food handling procedures, conducting regular inspections and corrective actions as needed.
   • Maintain cleanliness and organization of kitchen, dining areas, and service stations, including equipment, utensils, and work surfaces, to meet sanitation and hygiene standards.
6. Administrative Tasks:
   • Prepare and maintain records, reports, and documentation related to sales, inventory, staffing, and operational activities, ensuring accuracy and completeness.
   • Assist in budgeting, cost control, and financial management, monitoring expenses, labor costs, and revenue to optimize profitability and efficiency.

Qualifications:

• High school diploma or equivalent; additional education or certification in food service management or hospitality is advantageous.
• Proven experience in food service or restaurant management, with demonstrated leadership skills and knowledge of industry best practices.

Skills:

• Strong leadership and interpersonal skills to motivate and manage a diverse team, foster teamwork, and resolve conflicts effectively.
• Excellent communication and customer service abilities to interact professionally with customers, staff, and suppliers.
• Knowledge of food safety regulations, sanitation practices, and health code standards to ensure compliance and prevent foodborne illnesses.
• Organizational and time management skills to prioritize tasks, multitask, and adapt to changing priorities in a fast-paced environment.

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate and order ingredients and supplies
• Ensure food service and quality control
• Address customers’ complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports

Additional information

Work conditions and physical capabilities

• Fast-paced environment

Who can apply to this job?

The employer accepts applications from: