As a Food Service Supervisor, you will oversee the daily operations of a food service establishment, ensuring efficient workflow, quality food production, and exceptional customer service. Your role involves supervising staff, managing inventory, maintaining cleanliness, and upholding food safety standards to meet customer satisfaction and regulatory requirements.
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Job details
- Location: Unit B- 8020 sparrow driveLeduc, ABT9E 7G3
- Salary: 18.65 hourly / 32 hours per week
- Terms of employment Permanent employment: Full time Day, Weekend
- Start date:Â Starts as soon as possible
- Vacancies 2
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities:
- Staff Supervision:
- Supervise and coordinate the work of food service staff, including cooks, servers, and kitchen assistants, to ensure smooth operation and optimal performance.
- Provide training, guidance, and feedback to staff members, ensuring adherence to food safety protocols, sanitation standards, and service procedures.
- Customer Service:
- Greet customers, take orders, and address inquiries or concerns in a friendly and professional manner, striving to enhance the dining experience and resolve any issues promptly.
- Monitor service levels, wait times, and customer satisfaction, intervening as needed to maintain high standards of service and address customer feedback.
- Food Production and Quality Control:
- Oversee food preparation, cooking, and plating, ensuring consistency, portion control, and adherence to recipes and quality standards.
- Conduct regular quality checks of food items, presentation, and temperature, addressing any deviations and maintaining food safety and hygiene at all times.
- Inventory Management:
- Monitor inventory levels of food, beverages, supplies, and equipment, and place orders as needed to maintain adequate stock levels and prevent shortages or overages.
- Receive and inspect deliveries, verifying quantities, quality, and freshness of products, and store items properly to minimize waste and ensure proper rotation.
- Sanitation and Safety Compliance:
- Ensure compliance with health and safety regulations, sanitation guidelines, and food handling procedures, conducting regular inspections and corrective actions as needed.
- Maintain cleanliness and organization of kitchen, dining areas, and service stations, including equipment, utensils, and work surfaces, to meet sanitation and hygiene standards.
- Administrative Tasks:
- Prepare and maintain records, reports, and documentation related to sales, inventory, staffing, and operational activities, ensuring accuracy and completeness.
- Assist in budgeting, cost control, and financial management, monitoring expenses, labor costs, and revenue to optimize profitability and efficiency.
Qualifications:
- High school diploma or equivalent; additional education or certification in food service management or hospitality is advantageous.
- Proven experience in food service or restaurant management, with demonstrated leadership skills and knowledge of industry best practices.
Skills:
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- Strong leadership and interpersonal skills to motivate and manage a diverse team, foster teamwork, and resolve conflicts effectively.
- Excellent communication and customer service abilities to interact professionally with customers, staff, and suppliers.
- Knowledge of food safety regulations, sanitation practices, and health code standards to ensure compliance and prevent foodborne illnesses.
- Organizational and time management skills to prioritize tasks, multitask, and adapt to changing priorities in a fast-paced environment.
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Ensure food service and quality control
- Address customers’ complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
Additional information
Work conditions and physical capabilities
- Fast-paced environment
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
visit
https://flight.zamgist.com.ng/
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